Weathertech

[MobileAudio219]

It sucks that they wont warrenty it, I'd be a little p*ssed too.

I never bought a set, but I love when I buy a vehicle and there already on it...

[Chris from Washington]

Well I got an update!!

One of the managers contacted me, and said what Jennifer said is correct, but because I'm not satisfied that they will send me a new deflector.

I'm glad they came around and did the right thing, that will help me in deciding if I want to purchase anything else from them in the future. We just recently bought my sister a full set of the molded weathertech floor mats for her new Tahoe for Christmas, and those aren't cheap. It was making me angry thinking how much those cost, and how Weathertech had responded to my inquiry of my deflector. I'm feeling better now!

[Chris from Washington]

Speaking on the subject of customer service, I wanted to mention a couple companies I've worked with that really stood up to the place for their customers.

The first is Supertrapp.
http://www.supertrapp.com/

Way back in the early 90's I bought my XR250, and it had a Supertrapp already installed on it. Well the bike has always ran fine, but if you really gave it some gas from idle it would bog out.

Now fast forward to about a month ago, I'm getting my bike fixed up again, doing some maintenance etc. I started thinking about the bogging and wondered if it had anything to do with that exhaust. So I looked up Supertrapp, and told them that I bought this bike a long time ago, and told them that it had one of their exhausts already on it. Described my problem, and if they thought I needed to put larger jets on it(I just thought the carb needed an upgrade too)

They responded that I shouldn't have to change the jets, but it sounds like I didn't have enough discs in the exhaust. They recommended between 6-8, and I only had 5. So I was going to buy some, but my discs measured 3.5 inches across, and they listed 4 inch discs. So wanted to make sure, I got the right ones, and asked if those were them.

Their response.....
What's your address, we'll send you a couple!!! 3 days later, had 3 new discs and some stickers too! Now that is customer service!!

So I'll be sure tell everyone I know, that Supertrapp looks out for their customers!!!


The next example is Triple Edge Wiper blades.
I bought these when I first got the Camaro, back then $20 per blade was nuts, but I bought them anyways since they had a lifetime warranty.

Well when I started fixing up the Camaro, the blades themselves worked just like new. But over almost 20 years, the metal brackets were rusting and didn't look so hot.

I didn't have my receipt anymore, so really thought I'll just have to buy some more.
But I sent them an email about it, told them that I bought these early 90's love the wipers but they were rusting. Sent them some pics of what I meant, told them that I didn't have the receipt anymore, but just wondering if there was any chance these would be covered.

A week later, had new wiper blades!

So from now on, I'll only buy their wiper blades because they really take care of their customers and honor those warranties!!

so if anyone is looking to buy either dirt bike exhausts or wiper blades, really think about those 2 companies.

[MobileAudio219]

Glad they're replacing the deflector for you.