Server taking a dump

Ryan from Ohio · Post by **Ryan from Ohio** » Thu Apr 08, 2010 4:34 am

I just submitted a ticket to our host.

Its not limited to web access also is email messing up.

Sometimes the email will work and the hosting wont...

Thu Apr 08, 2010 6:55 am

Ya I'm not sure what is going on, I've been noticing it for a few days now. I finally submitted a help ticket yesterday morning. They are looking into it.

Ryan from Ohio · Post by **Ryan from Ohio** » Thu Apr 08, 2010 10:54 am

I submitted a ticket earlier this morning, figured you may have been busy and didnt.

Heres the reply I got:

This has been discussed already with Chris and currently being resolved.

For future reference there is no need to submit two support tickets for the same issue.

Regards,

Rich

--

Made2Own Advanced Hosting Solutions, Inc.

http://www.made2own.com

Discussed? So is the issue here or with them?

I was put off a bit by the reply.

Bwcad1 · Post by **Bwcad1** » Thu Apr 08, 2010 11:25 am

I would have said there is no reason you should supply me with with a server for future reference and switch hosts

i don't deal with shitty customer service at all.

Ryan from Ohio · Post by **Ryan from Ohio** » Thu Apr 08, 2010 12:15 pm

Say what?

They seem to be having more problems lately.

Usually they are very friendly and professional. This is the first time Ive ever seen anything like this from them. Maybe Richards having a bad day.

Thu Apr 08, 2010 2:01 pm

Ya I'm a little surprised they responded that way, normally their customer service is great. It could be just a bad day for them, and he didn't handle it correctly.

I think Rich might be new too, don't we normally get someone else Mike and Rick

overall their service is pretty good, and I've read that switching hosts could effect your google ranking.
Plus we are grandfathered in on their old plans, which gives us extra benefits.

Ryan from Ohio · Post by **Ryan from Ohio** » Thu Apr 08, 2010 2:14 pm

Never heard of the search engine thing.

http://www.dreamhost.com

I got it for like $2.95 a month. I think the only way you can get that special price is through a link.

I agre Chris. Made2own has always been great to us when there is a problem. Unfortunately it seems they have been having more lately.

Bwcad1 · Post by **Bwcad1** » Thu Apr 08, 2010 5:09 pm

Ryan from Ohio wrote:Say what?

They seem to be having more problems lately.

Usually they are very friendly and professional. This is the first time Ive ever seen anything like this from them. Maybe Richards having a bad day.

People I pay should never act like that. Bad day or not.

Ryan from Ohio · Post by **Ryan from Ohio** » Sun Apr 11, 2010 1:51 pm

Any update from made2own?

It was havign a fit earlier today, again. The mailserver was down as well.

I would say around 3ish maybe a bit later, est time.

Ryan from Ohio · Post by **Ryan from Ohio** » Mon Dec 12, 2011 5:19 pm

I see Made2own has now been sold and some other company is trying to pick up the pieces.

Sorry for them, Im sure they lost a ton of clients...